Terms of Service

1. Acceptance of Terms

By accessing or using interviewgrill.online ("Platform"), operated by Imperial Labs ("Company", "we", "us"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement under the Indian Contract Act, 1872.

If you do not agree to these Terms, you must immediately stop using the Platform. We reserve the right to modify these Terms at any time. Continued use after modifications constitutes acceptance.

2. Eligibility

• You must be at least 18 years of age to use this Platform.
• You must have the legal capacity to enter into a binding contract under Indian law.
• If you are accessing the Platform on behalf of an organisation, you confirm you have authority to bind that organisation to these Terms.

3. Description of Service

Interview Grill is an AI-powered practice simulation platform offering three modes:

• UPSC Personality Test Simulation — AI mock interview board based on UPSC structure
• Shark Tank Startup Pitch Simulation — AI investor panel for pitch practice
• Job Interview Practice — AI interviewer for technical, HR, and case interviews

Disclaimer: Interview Grill is a practice tool only. We make no representation that using this Platform will result in success in actual UPSC examinations, investor funding, or job placements. All AI-generated feedback is for practice purposes and should not be treated as professional coaching, legal, or financial advice.

4. Free Tier and Paid Sessions

• New users receive 2 free simulation sessions with no signup or payment required.
• Free sessions are tracked via a device identifier. Circumventing this limit (e.g., clearing storage repeatedly to obtain unlimited free sessions) is a violation of these Terms and the IT Act, 2000.
• Paid sessions are available at the prices listed on our Pricing page. Prices are in Indian Rupees (INR) and inclusive of applicable taxes.
• Sessions are consumed when a simulation is started. A session that fails due to a verified technical error on our end will be refunded — see our Refund Policy.

5. User Conduct

You agree not to:

• Use the Platform for any unlawful purpose or in violation of any Indian law
• Submit false, misleading, or offensive content during simulations
• Attempt to reverse-engineer, scrape, or extract our AI prompts, system instructions, or proprietary scoring logic
• Circumvent session limits, payment systems, or access controls
• Use the Platform to generate content that is defamatory, obscene, or violates any third party's rights
• Share your account credentials or allow others to use your purchased sessions
• Use automated bots or scripts to access the Platform

Violation of these conduct rules may result in immediate termination of access without refund and, where appropriate, reporting to law enforcement under the IT Act, 2000.

6. Intellectual Property

All content on this Platform — including but not limited to the AI character designs, scoring rubrics, question frameworks, UI design, branding, and software code — is the exclusive intellectual property of Imperial Labs, protected under the Copyright Act, 1957 and applicable Indian intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to use the Platform for personal practice only. You may share your verdict card on social media for personal use. You may not reproduce, distribute, or commercially exploit any part of the Platform without prior written consent from Imperial Labs.

7. User-Generated Content

Content you submit during sessions (pitch summaries, interview responses, voice input) remains yours. By submitting it, you grant Imperial Labs a limited licence to process it for the purpose of running your simulation and improving our AI systems (in anonymised, aggregated form). We will not share your individual session content with third parties without your consent.

8. Payments and Billing

• Payments are processed securely by Razorpay. By making a payment, you also agree to Razorpay's Terms of Service.
• All prices are in INR. GST is included where applicable.
• Sessions purchased are non-transferable and valid for the period specified at the time of purchase.
• For refund terms, see our Refund Policy.

9. Disclaimer of Warranties

The Platform is provided on an "as is" and "as available" basis. Imperial Labs makes no warranties, express or implied, including but not limited to:

• That the Platform will be uninterrupted, error-free, or secure at all times
• That AI-generated questions, feedback, or scoring will be accurate, complete, or appropriate for your specific situation
• That use of the Platform will result in improved performance in actual interviews or examinations

10. Limitation of Liability

To the maximum extent permitted by applicable Indian law, Imperial Labs shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of data, loss of revenue, or failure to achieve any particular result in an examination or interview.

Our total liability for any claim arising from use of the Platform shall not exceed the amount you paid us in the 30 days preceding the claim.

11. Termination

We reserve the right to suspend or terminate your access to the Platform at any time, with or without notice, if we reasonably believe you have violated these Terms. Upon termination, unused paid sessions will be refunded on a pro-rata basis at our discretion. You may also stop using the Platform at any time.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the competent courts in India.

For consumer disputes, users may also approach the National Consumer Disputes Redressal Commission (NCDRC) under the Consumer Protection Act, 2019, or file a complaint via the National Consumer Helpline (1800-11-4000).

13. Contact