Legal

Grievance Officer

As mandated by the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023.

Last updated: 15 June 2026

Designated Grievance Officer

Organisation: Imperial Labs

Platform: Interview Grill (interviewgrill.online)

Email: admin@thegrowthgram.com

Acknowledgement

Within 24 hours

We confirm receipt of your complaint

Resolution

Within 15 days

As mandated by IT Rules 2021

Data Requests

Within 15 days

Access, correction, or deletion under DPDP Act

What You Can File a Complaint About

Violations of our Privacy Policy
Requests to access, correct, or delete your personal data (under DPDP Act, 2023)
Concerns about unlawful content on the Platform
Payment disputes not resolved through our Refund Policy
Violation of your rights as a consumer under the Consumer Protection Act, 2019
Any other complaint related to your use of interviewgrill.online

How to File a Complaint

Email us at admin@thegrowthgram.com with the following details:

Subject line"Grievance — [Brief description]" e.g. "Grievance — Privacy Data Request"

Your nameAs registered or used on the Platform

Contact emailSo we can respond to you

Nature of complaintA clear description of the issue

Supporting evidenceScreenshots, order IDs, or any relevant documentation

Desired resolutionWhat outcome you are seeking

Escalation

If you are not satisfied with our response, you have the right to escalate to:

Data Protection Board of India — for privacy and personal data complaints under the DPDP Act, 2023
Consumer Disputes Redressal Forum — for consumer grievances under the Consumer Protection Act, 2019
National Consumer Helpline: 1800-11-4000 (toll-free)
Cyber Crime Portal: cybercrime.gov.in — for complaints under the IT Act, 2000

Legal Basis

This Grievance Officer designation is maintained in compliance with:

Rule 3(2)(b) of the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
Rule 5(9) of the IT (SPDI) Rules, 2011
Section 13 of the Digital Personal Data Protection Act, 2023
Consumer Protection (E-Commerce) Rules, 2020